At Accouture, we strive to ensure the utmost satisfaction of our customers. In the event that you need to cancel an order, we have formulated a comprehensive cancellation policy to facilitate a hassle-free and seamless experience. Please read the following terms carefully:
Order Cancellation Timeframe: You can request the cancellation of an order within 24 hours of placing it. For any cancellation request after this time frame, we cannot guarantee that the order can be cancelled.
Cancellation Process: To cancel an order, please reach out to our customer support team via email at support@accouture.in or by calling our toll-free number [mention your toll-free number here]. Provide your order details and the reason for cancellation. Our team will guide you through the cancellation process.
Refund Policy for Cancelled Orders: If your order is eligible for cancellation as per the terms mentioned above, the refund process will be initiated within 3-5 business days. The refund will be issued through the same payment method used during the purchase. However, please note that the refund amount may be subject to deductions for any transaction charges or fees.
Product-Specific Policies: Some products, due to their nature, may not be eligible for cancellation after a certain period. This includes personalized items, perishable goods, and products marked as non-cancellable or non-refundable. Please check the product details for specific cancellation terms before placing your order.
Communication of Order Status: Our team will keep you informed about the status of your cancellation request via email or phone. We request you to provide accurate contact information for smooth communication.
Order Modification: Once an order is placed, modifications to the order, including changes to product quantities, sizes, colors, or any other specifications, may not be possible. We advise reviewing your order carefully before confirming it.
Disclaimer: Accouture reserves the right to refuse or cancel any order for any reason including limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information, or problems identified by our credit and fraud avoidance department.
Please note that by placing an order with Accouture, you agree to abide by the terms and conditions of this cancellation policy.
For any further queries or assistance, please do not hesitate to contact our customer support team. We are here to provide you with the best possible service and support.
Thank you for shopping with us!
Team Accouture
[Date of Policy Establishment: 3/10/2023]
